Terms of sale

What you are buying

cardyay sells digital gift cards. Each card is issued by, and can only be spent with, the brand named on it, in the country and currency shown on its page. The brand’s own terms apply to using the card; we show them on the card’s page where the brand provides them.

Some cards are sold by a business directly through cardyay (“brand cards”). The business named on the page is responsible for honouring its card.

Prices and fees

A card is worth exactly the value you choose. A service fee may be added; it is shown before you pay. You pay in the card’s own currency. Your bank may add its own charges for foreign-currency payments.

Payment

Payment is taken by card through our payment processor when you place the order. We do not see or store your card number. An order is accepted when payment succeeds and, where one applies, our security check clears.

Delivery

Cards are delivered by e-mail to the address you give, usually within minutes, or on the date you schedule. You are responsible for entering the right address. Anyone with a card’s link or code can use it, so treat the e-mail like cash.

Security checks

To protect cardholders, some orders are reviewed before cards are sent. If we cannot approve an order, we cancel it and refund you in full.

Refunds and cancellations

See our refund policy. In short: until a card is delivered we can cancel and refund; once delivered, a card cannot be returned.

Acceptable use

• Buy only with a payment card you are authorised to use.
• Do not resell cards bought here or use them for anything unlawful.
• We may refuse or cancel orders, and limit how much can be bought, to prevent fraud and comply with the law.

Our responsibility

We are responsible for delivering the card you paid for. The goods and services you buy with it are provided by the brand. Nothing in these terms limits rights you have under consumer law that cannot be limited.

Contact

Questions about an order: help@cardyay.com.